This Refund & Cancellation Policy explains how refunds and subscription cancellations are handled for eligible products and services purchased directly from Bodlance LLC (“Bodlance,” “we,” “us,” or “our”).
Individual Bodlance products may have additional or different refund terms displayed before purchase. Where product-specific terms apply, those disclosed terms will govern the applicable purchase, subject to applicable law.
You may cancel an eligible recurring subscription at any time through the cancellation functionality provided by the applicable product or by contacting us at support@bodlance.com.
Unless otherwise stated for a particular product, cancellation stops future renewal charges.
You will ordinarily retain access to the paid service until the end of your current billing period unless otherwise disclosed.
If you believe you were charged incorrectly, experienced a technical issue that materially prevented you from using a purchased product, or have another legitimate reason for requesting a refund, contact:
Please include sufficient information for us to identify the transaction and understand your request.
Refund requests will be reviewed based on the circumstances of the transaction, the applicable product terms, and applicable law.
If you believe you were charged more than once for the same transaction or charged an incorrect amount, contact us promptly.
Verified duplicate or erroneous charges will be corrected or refunded as appropriate.
Because many Bodlance products are digital and may provide immediate access after purchase, simply purchasing or accessing a digital product does not automatically guarantee eligibility for a refund.
Any specific refund period or money-back guarantee applicable to a product will be clearly stated on the relevant product or checkout page.
Nothing in this Policy limits refund or cancellation rights that cannot legally be waived.
If you purchase a Bodlance product through the Apple App Store, Google Play, or another third-party marketplace, refunds may be administered by that platform according to its own policies.
Where the third party controls billing and refunds, Bodlance may be unable to issue the refund directly.
We encourage customers to contact us first if there is a billing problem so we can investigate it.
Nothing in this Policy prevents you from exercising rights available through your payment provider or applicable law.
We may update this Policy as our products, billing models, or legal obligations change. The current version will be published on our website with its effective date.
For cancellation, billing, or refund questions:
Bodlance LLC
30 North Gould Street, Ste R
Sheridan, WY 82801
United States
Email: support@bodlance.com